We have a 15-day return policy, which means you have 15 days to request a return after you receive the item.
To be eligible for a return, your item must be in the same condition as you received it, unworn or unused, with tags attached, and in its original packaging. You will also need a receipt or proof of purchase.
To initiate a return, you can contact us at [email protected] or contact us online. Please note that we will tell you the return address when returning the product
If your return is accepted, we will send you a return shipping label with instructions on how and where to send the package. Items returned to us without prior request for return will not be accepted.
For any return questions, you can always contact us at [email protected] or live chat.
damage and problems
Please inspect your order upon receipt and if the item is defective, damaged or you have received the wrong item, please contact us immediately so we can evaluate the problem and make the right thing to do.
Unfortunately, we do not accept returns on specials or gift cards.
Refund
We will notify you when your return has been received and inspected, and let you know if your refund has been approved. If approved, you will be automatically refunded to the original form of payment within 10 business days. Keep in mind that your bank or credit card company may also take some time to process and post the refund.
If it has been more than 15 business days since we approved your return, please contact us at [email protected]